Privacy Policy

This Privacy Policy explains how OS-Technology Ukraine ("we", "us") collects and uses personal information when you visit ocs.com.ua, request product documentation, or send us a message through the site. OS-Technology Ukraine is the controller of this information.

Address: 67 Beresteiskyi Ave, Office 9, Kyiv, 03062, Ukraine

Email: info@ocs.com.ua

• Contact form: name, email address, phone number (if you provide it), company name, and the content of your message.
• Datasheet and documentation requests: name, email address, phone number, company name, job position, and industry.
• Security verification: when you use a form protected by Google reCAPTCHA, Google receives technical data as described in Section 6.
• Technical data: IP address, browser type, device information, and server log entries, collected automatically when you use the site.

We use your information for the purposes below.

Providing the datasheet or document you requested

• Information used: Datasheet request details
• Legal basis: Performing your request

Following up on your request and answering your inquiries

• Information used: Contact and request details
• Legal basis: Your consent, given by submitting the form, and our legitimate interest in answering business inquiries you start yourself

Protecting our forms and mailbox from automated abuse

• Information used: Form submission, reCAPTCHA data
• Legal basis: Our legitimate interest in preventing spam and abuse

Keeping the website secure and working

• Information used: Technical data and server logs
• Legal basis: Our legitimate interest in site security and reliability

We use this information only for business matters related to OS-Technology Ukraine. We do not add your details to marketing lists or send unsolicited marketing emails.

When you request a product datasheet or technical document, the download starts right away through a short-lived link. Your details are also sent by email to our business mailbox, so our team can see who requested what.

We may contact you by email or phone about that request, for example to answer questions about the product, provide related technical information, or discuss the equipment you asked about. If you do not want us to follow up, tell us at info@ocs.com.ua and we will stop.

Messages sent through the contact form are delivered to our business mailbox at info@ocs.com.ua. Only staff who handle business inquiries have access to this mailbox. We keep these messages only for the purposes listed in Section 3.

reCAPTCHA. Our forms use Google reCAPTCHA to tell people from automated programs. When the form loads and when you submit it, reCAPTCHA collects information such as your IP address, browser and device information, and how you interact with the verification.

Google Maps. The Contact page shows our office on an embedded Google Map. It loads automatically with the page, and Google receives your IP address and browser information when it does.

Google processes this data under its own privacy policy and acts as an independent controller for its own use of it. The data may be transferred to servers outside Ukraine, including the United States, and we do not control the safeguards Google applies there. If you do not want this, you can contact us by email or phone instead of using the forms. More information: policies.google.com/privacy and google.com/recaptcha/about.

Plerdy analytics. To understand how visitors use the website and improve it, we use Plerdy (plerdy.com). On every page it records which pages you open, where you click and scroll, and how you move through the site, together with your browser, device, screen size, approximate location derived from your IP address, and the address of the page that sent you to us. Plerdy sets its own cookies to recognize repeat visits. It does not record what you type into our forms. Plerdy processes this data on our behalf. You can block it with your browser's cookie settings or a content blocker; the website keeps working.

We do not sell or rent personal information, and we do not share it with third parties for their own marketing.

Our service providers process data only on our instructions and only for the purposes described in this policy:

• Website hosting and email: TheHost LLC (thehost.ua), which provides the virtual private server (VPS) on which our website and business email run, located in Boyarka, Kyiv region, Ukraine. We manage our own email service on this server.
• Spam protection and maps: Google, as described in Section 6, which may process data outside Ukraine, including in the United States.
• Website analytics: Plerdy, as described in Section 6.

We may also disclose information when a law or a competent authority requires it.

• Contact form messages and correspondence: 36 months after our last exchange, unless we must keep them longer to meet a legal obligation or defend a legal claim.
• Datasheet request details: 36 months after the request, or earlier if you ask us to delete them. They are stored in our business mailbox, so the same period applies as for email.
• Business email: 36 months after the message is sent or received, unless we must keep it longer to meet a legal obligation or defend a legal claim.
• Server logs: up to 6 weeks, after which they are rotated out and deleted.
• reCAPTCHA and Google Maps data: retained by Google under its own policies.

When these periods end, we delete the information or remove the details that identify you.

We use technical and organizational measures to protect personal information from unauthorized access, loss, alteration, or disclosure. These include HTTPS encryption for the website, short-lived download links for datasheets, spam filtering on our forms, password-protected email accounts, and access limited to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The website does not use advertising cookies. It uses analytics cookies set by Plerdy, described in Section 6, and otherwise only cookies needed for security and basic functionality.

When you request a datasheet, the form saves your name, job position, company, phone, email, and industry in your browser's local storage so it is prefilled next time. This data stays on your device and is not sent to us until you submit a form. It is removed automatically after 180 days, or at any time with the "Clear" button in the datasheet form or by clearing your browser data.

Google reCAPTCHA, Google Maps and Plerdy may set their own cookies, as described in Section 6. You can control cookies in your browser settings, but some features may not work properly if you disable them.

Under the Law of Ukraine "On Personal Data Protection" and, where it applies, the EU General Data Protection Regulation, you may have the right to:

• know whether we hold your personal information and receive a copy of it;
• request correction of inaccurate information;
• request deletion of your information;
• restrict or object to certain processing, including follow-up contact;
• withdraw consent, where processing is based on consent;
• lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights or, if you are in the EU, with your local data protection authority.

To exercise any of these rights, email info@ocs.com.ua with the subject line "Privacy request". We will respond within 30 days and may ask you to confirm your identity first.

Our website is intended for business users and is not directed at children. We do not knowingly collect information from children.

Our website may link to third-party websites. This policy does not apply to them, so please review their privacy policies.

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised. For significant changes, we will post a notice on this page.

Questions about this policy or how we handle personal information can be sent to info@ocs.com.ua or to 67 Beresteiskyi Ave, Office 9, Kyiv, 03062, Ukraine.